FAQ

What is Sadiq?

Sadiq is a Pakistan’s largest Online Shopping Community where customers meet to make awesome deals and quality. At Sadiq, we pride ourselves in offering the best prices online in Pakistan for nearly all items sold ranging from trending fashion and electronics to foods, jewelry and books. SADIQ is the one stop shop for “buyers” looking for top deals and looking to save time and get discounts on every products.

Why should I choose Sadiq?

Sadiq Online Shopping Community comprises of millions of genuine buyers completing thousands of transactions every day. Sadiq.pk based across the country bringing in wide variety of products ranging from fashion and electronics to Jewelries and books offering the best price in the market.

How does it work?

Buying or selling on Sadiq is a simple process. All that you need to do is to register for an account to get started. Simply follow the steps below to complete your registration today.

  • Click Login/Join button on the right top corner of the homepage.
  • Click Create a new account (in desktop) or I am a new customer (on your mobile device) under the new member section.
  • Fill up the form to complete the registration.

Do I need a separate account to buy?

A. No. You only need one account in order to shop.

Technical Support Representative

Coming soon.

Customer Care Specialist

Customer Service at your fingertips.

Is ordering online secure?

A. Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means). The server that hosts our bookstore encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it.

All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies. If you have further questions about the security of ordering online from the Pakistan, please feel free to e-mail us at info@sadiq.pk.

How do I place my order?

A. Once you have finished adding items to your shopping cart and are ready to complete your transaction, move your cursor to the lower-right
corner of the screen and click on the “Checkout” button. You will then be transferred to our secure server and asked to either create a new
account or place an order without an account.

If you expect to purchase additional materials from Sadiq.pk or to download any of our free PDFs in the future, you may want to consider
setting up an account. If you choose to do so, our site will maintain on file your billing and shipping information as well as your payment
data so you do not have to fill out this information each time you visit our secure server. You will also have the ability to view your
complete history of purchasing and donations made at Sadiq.

Once you have decided how to proceed, you will be prompted to enter the name and address of the intended recipient of your shipment (i.e.
your delivery information), followed by your billing details. You will have the option of indicating that the shipping and billing details
are the same, if applicable.

After providing this information, you will need to click on the “Click to calculate shipping” button to determine your delivery charge, if
applicable. Please note that if you are purchasing electronic versions of our publications (PDF, Kindle, etc), you will be asked to
calculate shipping costs even though you will not be charged a shipping fee. If you have a valid promotional code, you may enter it in the
“Coupon Discount” field directly beneath the shipping information. Be sure to click on the “Apply to Order” button in order to have your
savings calculated and applied to your order.

After completing the shipping and coupon discount information, you will need to enter in your payment details. Once you have completed the
form, click on the “Review Order” button. You will be brought to a screen that provides an order summary. Once you are ready to complete your
order, click on the “Submit order” button to the lower right of your screen. You will receive an on-screen order confirmation, as well as a
second confirmation via e-mail.

Should you encounter any difficulties during the checkout process, please feel free to contact our customer service department using one of
the options listed at the top of this page.

We Are Always Improving

Coming Soon.

Honest And Dependable

Coming soon

How do I view what’s in my shopping cart?

A. To view the contents of your cart, click on the “View cart” icon in the upper-right corner of your computer screen. Once you click on this icon, you can easily change the number of copies you want to purchase of a particular item in your cart by updating the quantity listed and then clicking the “Update cart” link. You can also delete any item in your cart by clicking the “Remove” check box to the left of that item and then updating your cart with the “Update cart” link.

How do I remove items from my cart?

A. First, click on the “View cart” link in the upper-right corner of your computer screen. This will allow you to view all items currently in your cart. Once you have identified the item that you would like to delete, click on the “Remove” check box to the left of the item description and then click “Update cart” in the lower-right corner to have your changes reflected.

Q. How can I sign into my account on the Sadiq.pk and edit the information in my account?

A. If you have previously purchased or downloaded a Worldwatch publication or made an online donation to the Institute, then you may have opted to create a personal account in our system.  If so, you can access this account by clicking on the “Log In” link in the upper-right corner of your computer screen. This takes you to a page where you will be prompted to enter the e-mail address and password that you registered with us when you created the account.  If you have forgotten your password, you can create a new one by click on the “Request new password” tab. After your data has been verified, your account data will appear and you can either edit existing information or proceed with the checkout process.

How will I know that you have received my order?

A. After you complete the checkout process, a receipt will appear on your screen detailing your final order including shipping charges, your billing address, and the items that are being sent to your shipping address. Please keep this receipt for your reference.

What are your shipping and handling rates?

A. Shipping and handling rates vary depending on the destination of the order and are based on the total cost of the order. All shipping costs are calculated using a Pakistan Postal Service shipping module.

What are your payment options?

 A. We accept two types of major shipping methods (Cash on Delivery & Easy Paisa).

What is your returns policy?

What is your returns policy?
A. We want you to be completely satisfied with your order. If for some reason you are not and you wish to return your purchase, you’ll need to call our Customer Service department at +92-331-8222201 to obtain an approval number. Once you have obtained your approval number, please follow these three easy instructions to return your purchase:

If you have additional questions about our returns policy, please e-mail our Customer Service department at Customer@sadiq.pk or
support@sadiq.pk.

What if I have received a defective Product?

A. They must be reported and returned within (6 to 7) days of the invoice date. To report a defective items, please contact our Customer Service department using the information provided at the top of this page.

General

How do I view what’s in my shopping cart?

A. To view the contents of your cart, click on the “View cart” icon in the upper-right corner of your computer screen. Once you click on this icon, you can easily change the number of copies you want to purchase of a particular item in your cart by updating the quantity listed and then clicking the “Update cart” link. You can also delete any item in your cart by clicking the “Remove” check box to the left of that item and then updating your cart with the “Update cart” link.

How do I view what’s in my shopping cart?

A. To view the contents of your cart, click on the “View cart” icon in the upper-right corner of your computer screen. Once you click on this icon, you can easily change the number of copies you want to purchase of a particular item in your cart by updating the quantity listed and then clicking the “Update cart” link. You can also delete any item in your cart by clicking the “Remove” check box to the left of that item and then updating your cart with the “Update cart” link.

How do I view what’s in my shopping cart?

A. To view the contents of your cart, click on the “View cart” icon in the upper-right corner of your computer screen. Once you click on this icon, you can easily change the number of copies you want to purchase of a particular item in your cart by updating the quantity listed and then clicking the “Update cart” link. You can also delete any item in your cart by clicking the “Remove” check box to the left of that item and then updating your cart with the “Update cart” link.

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